Unless you require equipment there is no installation cost. You can sign up and configure your event yourself without talking to us.

However we do charge a license fee for terminals. Which can be paid in periods of 1, 3, 6 or 12 months with discounts available for longer commitments.

When you first sign up, you’ll get a temporary 6 hour license. Allowing you a period to try it out before committing to buying a license. If you require more time to test please contact us. We can arrange for an extended trial license to be added to your account.

Advanced statistical capabilities will be available on a subscription basis. Once they are available.

What’s a terminal? A terminal could be a display screen, a point of sale device, a balance checkpoint and so forth. Each device will require its’ own license.

Raspberry Pi Terminal

Transaction Charges

  1. Stripe will take 1.6% of all transaction amounts.
  2. Cashless Guru will take 0.3% of all transaction amounts.
  3. Cashless Guru will charge £1 per top-up, absorbing the £0.20 Stripe transaction fee.
  4. Cashless Guru will charge 2p per order which will be automatically deducted.


Email and Facebook support is available free of charge.  Although response times vary, usually we reply immediately. But, sometimes, we are quite busy. We always respond within 7 days.

If you require on site or remote support during an event get in touch. We’d be pleased to talk with you about your needs and provide a quotation.

We have some support packages available with faster response times and telephone support available, contact us if this is of interest.